Torke Cycling training makes a significant impact to client satisfaction and retentionIn a 2017 UK-wide survey with 177 responses, the addition of Torke Cycling methods to a bike fitter’s training was shown to increase the Net Promotor Score by 9 points. 68% of clients would recommend their bike fitter with Torke Cycling training to a friend compared with 59% of clients who would recommend their bike fitter without Torke training.
In a survey of 42 Torke Cycling clients, their NPS was even higher – 93% would recommend their bike fitter to a friend and 100% would use their fitter again. Compare this with the 77% that would use their fitter without Torke Cycling training again, and we think you will agree that is a compelling reason to add Torke Cycling methods to any bike fitter’s skill set.
Torke Cycling methods are compatible with and complementary to all other industry-standard fitting methods. Those mentioned in conjunction with the Torke Cycling methods in the 2017 survey were Trek, Retul, Shimano, Guru, Specialized, Serotta and Slowtwitch.
We asked bike fitters in different fields, ‘How do Torke Cycling methods work for you, in your practice?’ Here’s a little of what they said..
Knowledge, Credibility, Confidence, Finding Out, Relationships, Respect
A busy London-based fitter, a Biomechanist, a Coach, a Bike Shop owner and a Pro Mechanic talk about their experiences of using Torke Cycling methods for over a year. Key to their experience they said is, Knowledge, Credibility, Confidence, Finding Out, Relationships, Respect.
Click on each of the images to read more. Physiotherapists and other sports medicine practitioners can read more below about how Torke Cycling methods can enhance their work.
Are you a Physiotherapist or other sports medicine practitioner?
“Since attending Torke Cycling Body Positioning I have been able to offer a far more comprehensive approach and management solution to my cycling patients and will certainly back to spend more time with Tony in the future.
As a sports physiotherapist working closely with cyclists, I had found myself becoming involved in bike fitting from a professional advisory perspective. However this was only the start of my journey as I then decided to spend more time getting involved in the actual bike fitting process myself.
Having worked and liaised with many bike fitters tied to different ‘systems’, I was personally looking for an approach that was unshackled from a single brand or process and instead offered a more scientific problem-solving approach.
Step in, Tony Corke and Torke Cycling. I can say as an evidence-based, fact driven, problem solving clinician myself, the Torke Cycling approach is the way to develop a sound base in the murky, but fascinating, world of bike fitting and what it can do for your patients / clients.” – Specialist MSK Physiotherapist working in a top London sports medicine clinic with cyclists of all level
Visit our Testimonials page for more Torke Cycling feedback.